Privacy Policy
Last updated: October 2026
What we collect
To fulfill your order we collect your name, email address, phone number, and shipping address. Payment details are processed directly by Stripe — we never see or store your card number.
How we use it
- Processing and shipping your order
- Customer support and returns
- Meeting legal and tax obligations
We do not sell your personal information. We do not send marketing emails unless you separately opt in.
Who we share it with
- EPROLO (our fulfillment partner) — receives your name, address, phone, and order items to ship your package
- Stripe (our payment processor) — receives payment and contact details under Stripe's own privacy policy
Both operate internationally, so your information may be processed outside Canada.
Your rights (PIPEDA)
Under Canada's Personal Information Protection and Electronic Documents Act you may request access to, correction of, or deletion of your personal information. Email [email protected] and we'll respond within 30 days.
Cookies
We use only essential cookies: your cart contents and your CAD/USD preference, stored in your own browser. No advertising trackers.
Questions
Contact [email protected] about anything privacy-related.
